Privacy Policy
Privacy policy
HireavAkil is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal information in compliance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 (to the extent notified and in force).
1. Information we collect
We collect the following categories of information:
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Identity information: name, date of birth, government-issued ID where required
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Contact information: email address, phone number, mailing address
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Account information: username, password (encrypted), account preferences
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Payment information: billing details processed via secure third-party gateways (we do not store full card details)
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Communication data: messages exchanged between users and advocates on the Platform
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Usage data: pages visited, features used, time spent, IP address, device and browser information
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Legal matter information: details shared in the course of obtaining legal services
2. How we use your information
We use your information to:
- • Provide, operate, and improve our Platform and services
- • Facilitate connections between users and licensed legal professionals
- • Process payments and manage subscriptions
- • Send transactional communications, service updates, and legally required notices
- • Detect, prevent, and investigate fraud or misuse of the Platform
- • Comply with our legal obligations under Indian law
4. Data retention
We retain your personal data for as long as your account is active, for the duration required to fulfil the purposes described in this Policy, or as required by applicable law — whichever is longer. Legal communication records may be retained for longer periods where required by professional conduct rules.
5. Your rights
Subject to applicable law, you have the right to access, correct, or delete your personal data. You may also withdraw consent for certain processing activities. To exercise these rights, contact us at privacy@hireavakil.in.
6. Security
We implement industry-standard technical and organisational security measures to protect your data against unauthorised access, disclosure, or destruction. However, no method of transmission or storage is completely secure. You use the Platform at your own risk.